Privacy Policy

Lakeland Bounce House Rental ("we," "us," or "our") operates the website lakelandbouncehouserental.com. This Privacy Policy describes how we collect, use, and share information when you use our website or contact us about our services.

Information We Collect

When you use our website or contact us, we may collect the following information:

• Contact Information: Name, email address, phone number, and address when you submit a contact form or booking request.
• Event Details: Information about your event such as date, location, and rental preferences.
• Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and referring websites.
• Device Information: Browser type, operating system, and device type used to access our website.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process and fulfill rental reservations
• Send booking confirmations and service-related communications
• Improve our website and services
• Understand how visitors use our website

Third-Party Services

Our website uses the following third-party services:

• Contact Forms: We use a third-party form service to collect contact and booking inquiries. Information submitted through these forms is processed by our form provider and shared with us.
• Booking Platform: Rental reservations are processed through our booking partner's website (mypartyinflatables.com), which has its own privacy practices.
• Analytics: We may use analytics tools to understand website traffic and usage patterns. These tools may collect anonymized data about your visit.
• Social Media: Our website includes links to our social media profiles. If you interact with these platforms, their privacy policies apply.

Cookies and Tracking

Our website may use cookies and similar technologies to:

• Remember your preferences
• Understand how you use our website
• Improve your browsing experience

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, though this may affect your experience on our website.

How We Share Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party services that help us operate our website and business (such as form processors and booking platforms).
• Legal Requirements: If required by law or to protect our rights, safety, or property.
• Business Transfers: In connection with a merger, sale, or transfer of business assets.

Data Retention

We retain your contact information and booking records for as long as needed to provide our services and fulfill our business obligations. Inquiry records are typically kept for up to 3 years to help us serve you better if you return. Analytics data is retained in anonymized form.

Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we have about you.
• Correction: Ask us to correct any inaccurate information.
• Deletion: Request that we delete your personal information from our records.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or need to request deletion of your data, please contact us: